Medical Aid Payments

Accepted Medical Aids

We have GP network contracts with the majority of the medical aids. If you are unsure whether we are registered with your medical aid, please check with your medical aid and give them our practice number .


Medical Aid Payment Information

Where applicable, we submit claims directly to the patient’s medical aid. However, outstanding amounts remain the patient’s responsibility until we have received full payment from your insurance fund. Our fees for patients with medical aids are based on the network rates that the medical aids provide us with.

We will notify patients via e-mail, phone or WhatsApp if there are any outstanding amounts that they are still liable for.

Please settle all accounts within 30 days of receiving a notification from us, as any accounts older than 60 days will be handed over to our debt collection department. All accounts that are handed over will unfortunately incur additional costs.

Accounts Department

For any queries, do not hesitate to contact our accounts department: